DO NOT GO HERE!!! Dealing with this shop was the absolute worst part of my whole wedding planning experience. I went in March to order my bridesmaid dresses for my August wedding. The price was decent and they had the dress I wanted, so I placed my order and gave them my credit card number. In the next 2 weeks after I ordered the dresses not only did I call them to give them one of my girls measurements, but I also e-mailed them. Both times I asked them if they needed anything from me, and they said no. They promised the dresses would be in the end of May. Come end of May, I never heard anything from them, so I called them. Much to my horror, they said they had never placed the order for the dresses because they didn't have my credit card number!!! I told them I had given them my card number earlier and they asked for it again and said they'd put the dresses on a rush order - not once did they apologize or offer any discount or help. They then said the dresses would come in early July. I accepted this as enough time, so I agreed. End of June I called again to confirm and they then told me the dresses had not come in and would not be in until the 3rd week in July!!!! Again, they were not apologetic and did not offer any help, so at this point I lost it at them. I told them I wanted to talk to the owner and I told them I deserved some kind of discount. They would not let me talk to the owner but said they would talk to her for me and get back to me. I never heard back from them and, the 3rd week of July rolled around and still no dresses. At this point my fiance and I went down to the shop and talked to the manager in person. I was then told that it would be another 2 WEEKS before the dresses came in. AGAIN, no apology and I was furious. I told her I wanted a discount as this was completely their fault, and now the dresses wouldn't come in until 3 weeks before the wedding and I still had to ship a dress out to CA for my step-daughter! The manager outright refused to give me a discount or any help and she even had the nerve to insinuate it was my fault that they ordered the dresses so late!!! Again I demanded to talk to the owner only to be told she was not available and that she would call me later. The dresses were supposed to come this week, so I called Tuesday and was told they would be in Thursday. I called again today (Thursday) and *shockingly* the dresses are still not in, and I am told they will be in tomorrow. By the time my girls get their dresses they will have less than 3 weeks until my wedding to do any alterations. Not only are the dresses coming in right under the wire, but nobody at the shop seems to want to help in any way, the manager was rude, they OBVIOUSLY did not put a rush on the dresses when they said they would, and they NEVER ONCE APOLOGIZED!!!! The customer service here is absolutely dreadful, and I would never recommend this shop to anyone!
**This post was submitted to me by a good friend who had a terrible experience with this company.**
